Exporb vs Bizzabo — lead capture app vs enterprise event platform

They are different categories of tool. Bizzabo is an "Event Experience OS" — a comprehensive platform for planning and running B2B and enterprise events: registration websites, Klik SmartBadges and on-site check-in, virtual and hybrid event hosting, and 24/7 support with a named customer success manager. Exporb is a trade show lead capture app — it records the booth conversation, transcribes it, and scores the lead so a rep knows who to call first. Most teams that run events on Bizzabo would still need something like Exporb to actually capture and qualify the leads their reps talk to at the booth.

Not that Bizzabo documents publicly. Its AI and analytics focus on event operations — registration data, engagement analytics, and ROI attribution across an event program — not on recording and analyzing individual booth conversations. Exporb's core feature is exactly that: record the conversation, transcribe it, and surface buying signals with the exact quote behind each insight.

Yes. If your team already runs registration, check-in, and event logistics on Bizzabo, Exporb slots in at the booth to capture and score the actual sales conversations happening on the floor, then exports to Salesforce or HubSpot — the same CRMs Bizzabo integrates with. Bizzabo owns the event; Exporb owns what happens when a rep talks to a prospect.

Bizzabo does not publish pricing. It runs an enterprise-only, quote-based sales motion — every prospect has to request a demo and talk to sales to get a number. Multiple Bizzabo pages (including its own pricing page) have also returned server errors during audits, adding friction for buyers just trying to compare cost. Exporb publishes every tier on its pricing page: a genuinely free plan with 10 AI credits/month and no time limit, then paid plans starting at $9/mo.

No. Exporb does not build registration websites, print or issue smart badges, run virtual/hybrid event hosting, or provide 24/7 white-glove event support — that is Bizzabo's core business. Exporb's job is narrower and specific: turn a booth conversation into a scored, actionable lead. If you need to run the whole event end to end, Bizzabo (or a similar event-ops platform) is still necessary.

Neither company publishes a SOC 2 Type II or ISO 27001 certification today, based on public audits of both sites. Bizzabo advertises "enterprise-grade security" and claims 99.99% platform uptime, though one of its own case studies cites a lower 99% uptime figure for 2024 — an unresolved discrepancy. Exporb runs on Supabase and Vercel (both SOC 2 Type 2 today), enforces Row-Level Security on every database table, and is scoping its own SOC 2 audit for late 2026.

Because Bizzabo is a well-known name in event technology, and event management platforms often get compared to purpose-built lead capture apps by teams doing due diligence. Bizzabo is a serious platform for the people who plan and run large-scale conferences — it just was not built to solve the specific problem of scoring leads on a noisy show floor with no WiFi, which is what Exporb does.